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Managed IT Services for In-House IT Teams

Co-Managed IT Support for Birmingham Businesses

Your IT team doesn’t need replacing; it needs the right support. Probrand works alongside your existing IT department, providing additional expertise, proactive monitoring, and project resources to help manage day-to-day demands and deliver long-term IT priorities.
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Why Choose Co-Managed IT Support?

Your internal IT team has competing priorities, from resolving day-to-day issues to delivering strategic technology projects. Limited time, resources, or specialist expertise can make it difficult to manage everything effectively.

Probrand works as an extension of your Birmingham IT team, providing additional capacity, specialist expertise, and flexible support when you need it, helping your team stay focused on both daily operations and long-term IT priorities.

How Our Co-Managed IT Support Strengthens Your Team

Scalable IT Support

Get additional support for busy periods, holiday cover, and unexpected demand, helping your internal IT team manage workloads and maintain reliable day-to-day support.

Advanced IT Expertise

Access cyber security, cloud, networking, and migration specialists when needed, giving your internal IT team specialist expertise without adding permanent technical headcount.

Proactive IT Monitoring

We proactively monitor your IT environment to identify and resolve potential issues early, helping your internal team reduce disruption and maintain reliable system performance.

Strategic IT Collaboration

Our specialists work alongside your IT leaders on infrastructure planning, migrations, technology projects, and vendor decisions to help deliver your long-term IT strategy.

Cyber Security & Compliance

Strengthen your IT environment with managed security expertise and proactive protection, helping your internal team reduce cyber risk and support ongoing compliance requirements.

The Benefits of Co-Managed IT Support

With proactive IT support for over 350 organisations and a 97% customer retention rate, Probrand provides the additional expertise and capacity your internal IT team needs to succeed.

Dedicated points of contact, including a relationship manager, technical advisor, and experienced engineers, work alongside your team to provide consistent support and specialist expertise when needed.

Our co-managed IT support is delivered for a predictable monthly cost and backed by a 90-day satisfaction guarantee.

  • Reduce pressure and bottlenecks within your IT team.

  • Scale IT resources without lengthy recruitment processes.

  • Keep your team focused on strategic IT priorities.

  • Access specialist expertise not available in-house.

64%

of UK IT leaders say their teams are overstretched, which can leave important technology projects delayed or under-resourced.

Strengthen Your IT Team with Co-Managed Support

Give your in-house IT team the extra capacity and specialist expertise they need. Probrand works alongside your team with flexible support, proactive monitoring, and technical expertise to help keep strategic projects moving forward.

Featured Case Studies

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Sale Sharks Rugby Club - Strengthening Network Security

See how Probrand helped Sale Sharks strengthen network security with a managed service that provides ongoing protection, specialist expertise, and additional support for their internal IT resources.

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H2E (Health 2 Employment) - Securing Sensitive Healthcare Data

See how Probrand helped H2E protect sensitive healthcare data across remote sites with managed security, providing specialist expertise while supporting compliance and reducing pressure on internal IT resources.

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BHSF - Supporting Secure and Flexible Remote Working

See how Probrand helped BHSF upgrade its firewalls and VPN infrastructure, enabling secure remote working for 280 users while strengthening network security and maintaining reliable business continuity.

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Explore Our Co-Managed IT Services

IT Support Services

Extend your internal IT team with flexible helpdesk and onsite support, providing additional expertise and capacity whenever you need it.

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Managed Backup & Recovery

Protect critical business data with managed backups, proactive monitoring, and rapid recovery to help maintain business continuity during disruption.

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Managed Firewall Services

Strengthen network security with proactive firewall monitoring, expert configuration, security updates, and ongoing management from experienced specialists.

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Managed VPN Services

Enable secure remote and hybrid working with managed VPN services that provide reliable, encrypted access to your business systems.

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Managed WiFi Services

Deliver fast, secure, and reliable business WiFi with proactive monitoring and expert management across your organisation and sites.

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Managed Endpoint Security

Protect business devices with managed endpoint security that continuously monitors for threats and helps your IT team reduce cyber risk.

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Managed Vulnerability Scanning

Identify potential security weaknesses with regular vulnerability scanning, expert analysis, and clear reporting to help your team prioritise remediation.

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Monitoring & Patch Management

Keep business systems and devices secure and up to date with proactive monitoring, software updates, security patches, and ongoing management.

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Cyber Security Awareness Training

Help employees recognise phishing and other cyber threats with practical awareness training designed to reduce human error and strengthen cyber resilience.

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Co-Managed IT Support Resources & Guides

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The Ultimate Guide to Business Cyber Security

Explore practical strategies to strengthen cyber security, reduce business risk, and improve resilience against evolving threats.

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Choosing the Right Proactive IT Support

Discover how proactive IT support can complement your internal IT team, providing additional expertise, capacity, and ongoing technical support.

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47%

of UK SMEs with employees feel they have the internal skills to tackle cyber security threats, highlighting the need for access to specialist expertise and support.

Co-Managed IT Support FAQs

No. You don’t need a dedicated IT Manager to work with Probrand. We can provide the additional resource and specialist expertise your business needs, working alongside existing IT staff where required to help keep your systems supported, secure, and running effectively.
No. Our co-managed IT support is available on one, three, and five-year agreements, giving you flexibility to choose a term that suits your organisation. Longer agreements may offer additional savings, and new customers benefit from our 90-day satisfaction guarantee.
No. We offer monthly, quarterly, biannual, and annual payment options for our co-managed IT services. Most customers choose monthly billing at no additional cost, helping provide predictable IT costs while giving you flexibility around your organisation's budgeting requirements.
Yes. Co-managed IT support can adapt as your team's workload, technology, and priorities change. Services can be adjusted over time, giving you access to the right level of additional support and specialist expertise as your requirements evolve.
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Start Supporting Your IT Team Today

Give your IT team the additional capacity, specialist expertise, and ongoing support they need to manage workloads and achieve their IT priorities.

Book a Call Request a Quote